PRIVACY POLICY

Effective Date: June 25, 2025

Mathis Prime Media (“we,” “our,” “us”) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.

Information We Collect

Personal Data:
We collect information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Business name

• Booking details

This data is collected via website forms, booking tools, and direct communications.

Usage Data:
We automatically collect certain information when you access our website, including:

• IP addresses

• Cookies and tracking pixels (Meta, Google)

• User behavior logs

• Server logs

Purpose of Collection

We use your information to:

• Provide and support media planning and advertising services.

• Communicate with clients, schedule calls, and deliver reports.

• Send SMS and email messages, including appointment reminders, service notifications, and promotional offers, when you have provided explicit consent.

• Enhance site performance and user experience through analytics.

• Execute, optimize, and report on Meta advertising campaigns.

Data Retention

We retain personal data only as long as necessary to:

• Fulfill our service obligations.

• Resolve disputes.

• Comply with legal and regulatory requirements.

Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers (e.g., Meta, CRM systems, calendar platforms) under confidentiality and data protection agreements.

• Authorities, if required by subpoena, court order, or legal process.

• Third-party providers assisting in the delivery of SMS communications on our behalf.

Cookies & Tracking Technologies

We use cookies, pixels, and other tracking technologies to:

• Monitor site usage and performance.

• Analyze visitor interactions.

• Retarget advertising audiences.

Users can manage cookie preferences via browser settings or platform opt-out tools. Where required by law (e.g., GDPR, CCPA), we request explicit consent.

Communications via SMS

With your explicit consent, we may use your personal information, including your phone number, to send you SMS messages about:

• Appointment confirmations and reminders.

• Service-related notifications.

• Marketing and promotional offers.

• You may opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us at [email protected].

User Rights

You have the right to:

• Request access to your personal data.

• Request correction of inaccurate data.

• Request deletion of your data (unless prohibited by law).

• If you receive marketing emails, you may unsubscribe at any time using the provided links.

• If you receive SMS messages, you may opt out by replying STOP or contacting us directly.

To exercise these rights, email [email protected].

Security Measures

We protect your data through industry-standard security practices, including:

• Secure servers

• SSL encryption

• Access controls

Please note that no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website may link to external sites that are not governed by this Privacy Policy. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such data, please contact us to request deletion.

Policy Updates

We may update this Privacy Policy from time to time. Updates will be effective upon posting to our website. If material changes are made, we will notify clients via email or prominent notice.